Ten minutes from the world’s biggest theme parks, there’s a family boutique hotel where the magic doesn’t pause at the gate. Magic Moment Resort and Kids Club in Kissimmee, Florida, is dedicated to making every family moment matter. As the world’s first-ever Dazzler Select by Wyndham, Magic Moment welcomes kids as VIPs and makes parents feel genuinely seen with a positive guest experience.
Improving the guest experience: Magic Moment employs best practices for purpose-built kids’ environments
A resort becomes kids-first when the fun is embedded into the flow of the day. At Magic Moment, play is the point. Motion and make-believe happen in every part of the resort. Plus, a staffed Kids Club is ready to give little ones a place to create and make new friends while parents take a breather.
Guest satisfaction is guaranteed for the entire family. The property features inviting playground areas and shaded gazebos for parents. A bounce house and treehouse give kids exciting spaces to climb and let their imaginations soar.
Indoors, guests can explore a lively game room, then venture outdoors to enjoy the climatized pool with sundeck and cabanas. Grown-ups get the rare delight of watching it all unfold, latte in hand. There’s plenty of room for the kids to run and for the rest of the family to rest after a long day seeing everything Orlando has to offer.
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Magic Moment’s hospitality philosophy: Creating a memorable guest experience that kids love as much as the parks
Magic Moment firmly believes that each moment can hold the gifts of fun and learning, and that belief shows up in little moments that personalize the guest experience everywhere. Spaces allow kids to play and families to gather. Creative corners nudge kids to explore. Late-afternoon resets and impromptu play sessions turn into trip highlights.
Magic Moment arranges every moment around how families travel, allowing for schedules to shift and energy to ebb and flow. Here, families find so much more than a place to sleep between park days. A complimentary continental breakfast kicks off each day on a happy note, and when it’s time to head out, the resort’s free shuttles to the Disney theme parks take the stress out of traffic and parking.
A 24-hour front desk is always ready to make each family’s stay better at every touchpoint, from booking to pre-arrival and check-in. And when time permits, parents can check out the 24-hour fitness center and business center.
Exceptional guest experience management creates shared moments and joy beyond the theme park gates
Orlando’s world-famous theme parks are a massive draw to the City Beautiful, and Magic Moment puts families close to it all. It’s a short drive from most major attractions and within easy reach of Orlando’s headliners.
But the joy doesn’t stop at the turnstiles. Joy happens in the in-between moments, when families swap stories in the garden or sit shoulder to shoulder at a nearby restaurant. Magic Moment’s location provides countless options for meals and memory-making. The resort even offers a grand salon so birthdays and reunions can be as magical as park days.
On sunny days, families can explore the sandy sweep of Clearwater Beach, stroll the storybook streets of Celebration, or spark curiosity at NASA’s Kennedy Space Center. Legoland offers yet another kid-favorite adventure, and on rainy afternoons, Disney Springs and the nearby Premium Outlets keep the fun rolling.
Themed rooms that rival the Disney hotel guest experience at a smart value
Families don’t have to choose between staying near the action and staying on budget. Magic Moment offers a smart value proposition that keeps them close to everything without the theme-park markup.
Each welcoming room offers a flat-screen TV, a premium mini-fridge for snacks and midnight treats, and a Keurig coffee maker for early rope-drop mornings. There are upgrades with pool or garden views, and layouts with sofa beds and two-bedroom family suites make it easy to keep everyone close.
Guest experience specialists implement child-centered design and focus on customer experience to drive family loyalty and repeat stays
When a resort designs everything from a child’s point of view, parents respond with customer loyalty and repeat business. Magic Moment’s family-centric approach shows up in the details. Families find easy room setups for different ages and places for kids to burn energy between outings.
Best of all? They find a team that treats every request as if it matters.
Add in rates that feel refreshingly fair for Orlando, and you get the secret to family loyalty. It’s genuine value plus genuine care. Kids remember how much fun they had on the property, and parents remember how effortless it felt. All of that calls families back again and again.
In a destination famous for spectacle, Magic Moment Resort & Kids Club ensures the family guest experience includes the chance to celebrate the simple moments, too. They get a shared laugh over breakfast, a swim race at sunset, and a place for little ones to play while parents recharge.
Magic Moment Resort and Kids Club is the kids-first resort families can’t stop talking about. That’s because it understands that simple joys are what make a family vacation truly magical.
