Hiring a cleaning service sounds simple enough, until you’re way too deep in Google results, reading reviews that range from “amazing” to “they stole my mug.” So, how you do actually find someone reliable? Someone who won’t reduce their quality of work after one visit or accidentally turn your carpet a different color? If you’ve been looking for a reliable cleaning service, here’s a guide to help you find one that won’t leave you hanging.
Reputation Is Everything
Before you start typing cleaners near me into the search bar and reach out to the first result you see, scope out the company’s online reputation. Look at their Google reviews. Check out their social media comments.
Word of mouth is still very effective, so don’t be afraid to ask around. If your neighbour, coworker, or friend has a go-to cleaning service, that’s a solid endorsement.
Look for companies that respond professionally to negative reviews. It shows accountability, which is great in any service-based business.
Insurance and Background Checks
A trustworthy cleaning service will conduct background checks on their employees and carry liability insurance in cash something goes wrong. This is important because you’re letting someone into your space – you need to know that they’ve been assessed properly.
If the company is vague about this, take it as a red flag and move on to alternatives. Take a moment to check their website or ask them directly about this.
See also: Wutawhelp Guides for Homes
What’s Included in the Service?
Some cleaning services are all-in-one, while others charge extra for things like fridge cleaning, window washing, or even bringing their own supplies.
Before you commit, ask for a breakdown of what’s included in the standard package. You can find this on their website as well. This helps you avoid surprise fees and be prepared for what you need and what to pay.
A good cleaner will also be transparent about what they don’t do.
Green Cleaning
More and more people are paying attention to what’s actually being used to clean their spaces. Harsh chemicals can trigger allergies, harm pets, or leave behind overpowering scents that make your home smell like a lab.
If sustainability and sensitivity are important to you, ask if the cleaning service offers eco-friendly or non-toxic products. A lot of services now bring their own supplies, or they’re happy to use the products that you provide.
Check if their site highlights any environmentally conscious practices. It’s a bonus if they do because it usually means that they’re keeping up with industry standards and care about their impact.
Communication Style
Can you text them if you’re running late? Do they send reminders before every visit? Do they actually pick up the phone?
Reliable cleaners don’t just clean well, but they also communicate well and clearly. Look for teams that are easy to reach, professional, and responsive. A missed appointment or last-minute reschedule should be the exception, not the norm.
Also, if something goes wrong, they should be available and open to listen. If they offer to fix the issue, that’s even better. You want someone who treats your space with respect and respects your time.
